As someone with ADHD, I have had to navigate the fast-paced and competitive environment of a systems engineer. While the condition can have both advantages and disadvantages in the workplace, I have learned to leverage my strengths and work around my challenges.
One of my strengths is my ability to address support tickets in customer service. I fully understand the importance of prompt and efficient issue resolution. Some issues require immediate attention while others may be less urgent, but all are crucial to our customers’ satisfaction.
On the one hand, I thrive in situations that require quick thinking and adaptability. I find that I am highly engaged and focused in these situations, and my hyperfocus helps me complete tasks quickly and efficiently. I am able to multitask and handle multiple tasks simultaneously, which is especially helpful in my role in customer service. I approach all my tasks in a creative way, allowing me to come up with innovative solutions and think outside the box. I have found that this skill is particularly beneficial in situations where colleagues are struggling to find an elegant solution to an issue. It’s not unusual for me to hop into a meeting where colleagues have been grappling with an issue for a long time and quickly come up with a simple yet effective solution.
On the other hand, I often struggle with organization and planning. I find it difficult to keep my workspace organized and manage my time effectively, which can lead to missed deadlines and important details. Prioritizing tasks and managing my workload can be a challenge, which results in a lack of productivity and difficulty completing tasks that require attention to detail. This can be particularly challenging in roles that require a lot of planning, like project management.
Another symptom of ADHD that can be both beneficial and challenging at work is hyperfocus. When I am presented with a complicated yet intriguing task, I will get it done, even if it means skipping a break. However, forgetting a break can also mean forgetting a meeting or two. I have also struggled with poor time management, which can lead to a lack of productivity and difficulty completing tasks. I tend to forget meetings, tasks, or even ending my workday, which is not ideal for the company.
Despite these challenges, I have found that with the right tricks and medication, ADHD’s advantages can be very helpful and benefit everyone around me. The ability to think creatively and outside the box, multitask, and thrive in fast-paced work environments are all skills that can be highly beneficial in the workplace. With that said, I have learned to work around my challenges and incorporate strategies like keeping a planner, setting reminders, and breaking down large projects into smaller, more manageable tasks.
Overall, ADHD can be an issue at work, but when managed effectively, it can be a source of strength that can help individuals with ADHD excel in their careers and contribute to their teams’ success.